A dynamic, multi-faceted Digital/User Experience Principal with knowledge across the disciplines required to be a competent UX professional. Strong management and leadership skills have supported my efforts in the development of highly innovative business applications.
I can say I’m quite skilled with the following
Entrepreneurial/Management
Delegating
Business Plans
Concept Development
Time Management
Communicating
Research/Discovery
Brainstorming
Interview Sessions
Heuristic Evaluation
User Task Analysis
Business Requirements
Analytical/Logical
Information Architecture
User Personas
Story Boarding
Concept Maps
User/Data Flow Charts
Use Cases
Interface Design (UI)
Wireframes
Interaction Design
Prototyping
Applications
Axure
InDesign
Photoshop
Rally (Agile)
Justinmind Prototyper
SharePoint Online
Microsoft Visio
MS Office 365 Suite
Work Experience
Recent Clients/Projects
03.2015
07.2015
eBay Enterprise
Digital/UX Consultant
Provided senior management with ideas and recommendations that assist in improving the process of the UX department.
Redesign the IAD for a library of GNC products selection tools to optimize the user experience for touch, and support a ’responsive/adaptive’ architecture.
Work with the PayPal product team in documenting and communicating an improved integration of the user checkout process. The project entailed created an HTML prototype to demonstrate the recommended IAD.
Created and demonstrated a high-fidelity clickable prototype used in a usability lab study for the Bath & Body Works stakeholders.
07.2014
01.2015
BrightStarr
Lead UX Analyst
Challenged with the redesign of enterprise intranets, I lead various workshop sessions with clients, using many game storming techniques in analyzing and gathering vital information to understand the structure of the organization, the needs and goals of the business stakeholders, and the various problems being faced by their employees.
Prepared and delivered a detailed “findings document” to the stakeholders that communicated my understanding of the results from each workshop session. The report contained applicable UX client deliverables (user personas, content matrices, user stories, IA diagrams, recommendation, next steps, etc.)
Manage and lead the team’s efforts with the design, documentation and presentation of UX deliverables to the client. The deliverables included solution specification, sitemaps, high fidelity wireframes, a clickable prototype, design style guide, and a training manual among others.
Assist in improving the internal operational processes and building business moral.
Provided leadership support and advice to other consultants/team members.
03.2014
06.2014
McGraw Hill Financial - Standard & Poor’s
Lead IA/UX Consultant
Participated in focus group sessions to better understand the problems at hand.
Prepared concept maps, heuristic analysis and other UX research documentation for discussion with my team.
Assist the usability team in collecting user feedback during the evaluation of current systems.
Created wireframes to demonstrate the functionality of the new credit rating tool, and showed how the tool should align within S&P’s overall systems architecture.
Accomplishments & Education
Some of what I have done in my academic career
BS, Computer Science
University of the West Indies
Certifications
Information Technology, Coldfusion MX, Internet Concepts
